Terms & Conditions

Below are the Terms and Conditions for VSTPlugin.Shop. By accessing or purchasing from the site, customers agree to the following terms, which govern use of the website, purchases of digital goods, licensing, support, and dispute resolution.

Introduction

These Terms and Conditions govern access to and use of VSTPlugin.Shop, including all purchases of digital downloads and licenses; continued use constitutes acceptance of these terms in full. If any part of these terms is not agreed to, the website should not be used and no orders should be placed.

Store details

VSTPlugin.Shop operates as a digital storefront for software plugins and related assets; customer support is available via vst7@protonmail.com and business correspondence can be mailed to 347 Roebling St #1, Brooklyn, NY 11211, United States. No retail walk‑in location is maintained, and all fulfillment is digital unless explicitly stated otherwise on a given product page.

Eligibility

Use of the site requires capacity to enter binding agreements under applicable law; where required, customers must be 18+ or have valid guardian consent per local regulations governing online purchases. Accounts and purchases may be refused or terminated for violation of these terms or unlawful activity.

Account and security

Customers are responsible for maintaining confidentiality of login credentials and for all activity under the account; suspicious or unauthorized use should be reported immediately to support. The store may suspend or restrict access to protect customers and systems against fraud, abuse, or security risks.

Products and licensing

All products are digital goods; unless expressly stated, plugins, soundware, and related content are licensed, not sold, and usage is governed by the applicable End User License Agreement of the respective developer or VSTPlugin.Shop. Redistribution, resale of license keys, transfer without permission, or reverse engineering where prohibited are not allowed.

Ordering and checkout

Placing an order represents an offer to purchase listed items; the store may accept or decline at its discretion, including for pricing or availability errors. Customers agree to provide accurate billing information and authorize charges for the total amount shown at checkout, including applicable taxes and fees.

Prices, taxes, and changes

Prices are shown in the currency indicated on the site and may change without prior notice; promotional pricing may be time‑limited. Applicable taxes (including VAT/GST where required) are calculated at checkout based on the billing or tax location rules.

Delivery of digital goods

Orders for digital goods are fulfilled by providing download links and/or license keys in the order confirmation page or via email after successful payment authorization. Download access may be time‑limited; customers should promptly back up installers and keys to secure storage as availability is not guaranteed indefinitely.

Non-physical nature and compatibility

Because products are digital and licensed software, no physical shipments occur; customers are responsible for verifying system and DAW compatibility prior to purchase using information on the product page or developer specifications. Any installation or activation steps must be followed exactly as instructed by the product documentation for successful use.

Refunds and returns

Digital products are generally non‑refundable once download or license activation has occurred, consistent with common software industry practice; discretionary refunds may be considered only when keys are unused and downloads not accessed, if permitted by law. Where local consumer rights provide mandatory withdrawal periods for digital content, access may require explicit consent to waive such rights upon delivery; otherwise, access may be deferred until the withdrawal period ends.

Prohibited conduct

Users must not engage in activities that are unlawful, infringe intellectual property, inject malware, scrape or exploit the site, or attempt to bypass technical protection measures or licensing systems. Abusive behavior, harassment, and commercial reselling without authorization are prohibited and may result in account termination and legal action.

Intellectual property

All trademarks, logos, product names, text, graphics, and site content are protected by intellectual property laws; no rights are granted except as expressly authorized. Third‑party product names and marks remain the property of their respective owners; use on the site is for identification and compatibility purposes only.

Third‑party links and content

The site may reference third‑party websites or content for downloads, activation, or documentation; access is at the customer’s risk and governed by the third party’s terms. VSTPlugin.Shop is not responsible for external site content, availability, or policies.

Payment methods and processing

Supported payment methods are shown at checkout; payment processors may conduct fraud checks, apply currency conversion, or require additional verification. Orders may be canceled or delayed if payment cannot be completed, is reversed, or is flagged for risk review.

Chargebacks and abuse

Unauthorized chargebacks on fulfilled digital orders may result in license revocation and account restrictions; evidence of fulfillment may be provided to payment providers as part of dispute handling. Repeated payment disputes or suspected fraud can lead to permanent bans and notification to relevant platforms or authorities.

Availability and service changes

The store may modify, suspend, or discontinue products, features, or access to specific downloads, for example if a supplier revokes distribution rights or due to technical or legal reasons. Reasonable efforts will be made to maintain customer access to prior purchases where permitted, but continued availability cannot be guaranteed.

Warranties and disclaimers

Except where prohibited by law, services and digital goods are provided “as is” and “as available” without warranties of merchantability, fitness for a particular purpose, or non‑infringement; performance depends on customer systems and correct installation. Some jurisdictions do not allow exclusions, so these limitations may not apply in those areas.

Limitation of liability

To the maximum extent permitted by law, VSTPlugin.Shop shall not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill, arising from use of the site or products; aggregate liability is limited to the amounts paid for the affected purchase. Mandatory consumer rights remain unaffected where applicable.

Indemnification

Customers agree to indemnify and hold harmless VSTPlugin.Shop from claims, losses, liabilities, and expenses arising from misuse of the website, violation of these terms, or infringement of third‑party rights.

Governing law and disputes

These terms are governed by applicable law based on the store’s business domicile; courts of competent jurisdiction in that domicile will have exclusive jurisdiction, subject to mandatory consumer protection laws. Alternative dispute resolution or arbitration may be offered or required where stated by local law or platform rules.

Changes to terms

VSTPlugin.Shop may update these Terms and Conditions at any time; continued use after changes take effect constitutes acceptance of the updated terms. Material updates will be signposted on the site or during checkout where required by law